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Warranty

Warranty and customer support

We value the trust of our customers and strive to provide maximum confidence in the quality of the equipment presented on our website.

1-year manufacturer’s warranty

All devices presented in our catalog are accompanied by a direct 1-year warranty from their manufacturers. This means that within 12 months from the date of purchase, if any manufacturing defects or malfunctions associated with a factory defect occur, the equipment is subject to repair or replacement in accordance with the manufacturer’s terms.

We work only with reliable and proven suppliers, which guarantees the originality and high quality of each product.

What the warranty includes:
✔ Free repair if a manufacturing defect is detected
✔ Possible replacement of the device if it cannot be repaired
✔ Direct contact with the manufacturer’s authorized service centers

What the warranty does not include:
✘ Damage caused by improper operation or failure to follow the instructions
✘ Mechanical damage resulting from falls, impacts and other external factors
✘ Ingress of moisture, dust or dirt into the device, if this is not provided for by the operating conditions

Customer account after warranty service

We take care of each client not only during the warranty period, but also after its expiration.

Upon completion of warranty service, we provide a personal customer account that allows you to:
✔ Track the history of warranty requests and repairs
✔ Receive personal recommendations and updates on equipment
✔ Arrange post-warranty service on favorable terms
✔ Quickly contact technical support for consultations

Our specialists are always ready to help you with any questions related to the operation and maintenance of the purchased equipment.

How to use the warranty?

1️⃣ Contact our support service, indicating the order number and description of the problem.
2️⃣ We will direct you to an authorized service center or arrange repair/replacement in accordance with the manufacturer’s terms.
3️⃣ After the end of the warranty repair, you will be provided with a personal account number for further service.

We are confident in the quality of our products and are ready to offer you not only reliable equipment, but also a high level of service!